"See those people over there?" the successful lawyer asked her client. She was pointing to a bus stop located across from her office. The client looked out of the third story window and down at a half-dozen individuals waiting for a bus. The view did not inspire trust: Several had just left the nearby Day Report Center and the others would likely be visiting sometime soon. The lawyer continued: "Who from that group would you trust with your most important decisions? Who would you trust to purchase your next house? To pick out a school for your children? To manage your retirement portfolio?"